Plans and prices
Every plan has the whole console and the phone system. Plans differ in minutes and price, with no per-user fees. Cancel any time. A card is needed to start, the free trial too.
Free trial
The whole console, before you pay.
- 30 agent minutes in total
- 60 team minutes for your people’s calls
- When they run out, the trial ends
- One number, $5.00 a month, paid by the day
Starter
For a one-truck shop that wants every call answered.
- 200 agent minutes a month · about 80 calls
- 500 team minutes a month · your people’s calls
- Extra minutes: agent 60¢, team 3¢
Standard
Most popularFor a crew that books jobs every day.
- 300 agent minutes a month · about 120 calls
- 1,500 team minutes a month · your people’s calls
- Extra minutes: agent 50¢, team 3¢
Pro
For busy offices where the phone never stops.
- 500 agent minutes a month · about 200 calls
- 4,000 team minutes a month · your people’s calls
- Extra minutes: agent 45¢, team 3¢
Add-ons
Billed with your plan · turn off any timeThe AI answers a Thumbtack lead in seconds: in the chat, with a call, and books the visit into your schedule. Leads come in free on every plan.
The AI answers a Yelp lead in seconds: in the chat, with a call, and books the visit into your schedule. Leads come in free on every plan. Works through Zapier — a paid Zapier plan is required.
Each line your customers call. Keep your own number or get a new one.
Every plan includes
- Inbound calls answered at any hour, including the second one
- A full transcript of every call, searchable and exportable
- Customers, jobs, and the dispatch board
- Invoices, emailed to the customer as a link
- Listening in and taking over, live, from the browser
- Your whole crew: owners, dispatchers, technicians
Phone numbers: $5.00 a month each, on top of the plan.
Call estimates assume about 2½ minutes a call.
How billing works
- What happens after the free trial?
- The phone agent waits until you pick a plan. No plan is charged by itself.
- When am I charged?
- The first month is charged when you start. Then once a month, on the same day.
- What if I move to a bigger plan?
- It starts right away. You pay only the difference for the days left, and the new minutes count from today. After a move up, you can move down or cancel from your next charge date.
- And a smaller one?
- It starts with your next month. Until then you keep what you paid for.
- How do I cancel?
- Cancel plan in Billing. Your plan runs to the end of the month you paid for, then the phone agent stops. Your records stay, and your numbers are kept for 30 days.
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